WASHINGTON--(BUSINESS WIRE)--Small businesses are the bedrock of economies worldwide and their entrepreneurial spirit is critical in powering the recovery. In order to help banks better support and service this sector, Omega Performance is launching a new Building Small Business Acumen (BSBA) program that provides branch bankers with the knowledge and skills to partner with small businesses in meeting their individual and specific banking needs.

“Research shows that many banks under serve small business owners simply because they lack the training to accurately assess needs and present effective solutions for this market. By sharpening their small business acumen, bankers will be able to develop stronger relationships, satisfy their customers and grow their top lines.”

Connie Hritz, Omega Performance’s SVP of Development and Delivery, explains: “Research shows that many banks under serve small business owners simply because they lack the training to accurately assess needs and present effective solutions for this market. By sharpening their small business acumen, bankers will be able to develop stronger relationships, satisfy their customers and grow their top lines.” 

Developed specifically for Branch Managers and Small Business Bankers, the intensive one-day, hands-on workshop equips participants with an understanding of the dynamics of operating a small business and the ability to have value-creating conversations that uncover the specific needs of individual businesses and map financial solutions to them. 

John Golden, Omega Performance’s President and CEO, sees the workshop as both timely and essential. “We need small businesses to succeed in order to continue the climb out of recession. They are the backbone of most countries and their importance cannot be understated. The banking industry plays a critical role in helping and supporting these businesses and as such we are pleased to provide our clients with the opportunity to hone their small business expertise and increase their revenues as they more effectively serve this increasingly important sector.”

Omega Performance is the global financial training and performance improvement partner that can help you achieve results. Our expert instruction and flexible training solutions can help credit professionals achieve higher-quality, more profitable loans and enhance sales personnel skills to establish, retain and grow customer relationships. The company is a wholly owned subsidiary of Informa plc (INF on the London Stock Exchange), the leading international provider of specialist information and services for the academic and scientific, professional and commercial business communities. Informa has over 150 offices in more than 40 countries and employs over 7,000 staff around the world. Omega Performance is headquartered in Washington, D.C., USA, with major offices in Sydney, Toronto, Shanghai, Singapore, and London.